TERMS AND CONDITIONS

Boring but essential info...

PLACING AN ORDER
By placing an order with us you will be deemed to have read, understood and agreed to these Terms and Conditions. If you are unhappy with any aspect of these terms, then you should contact us before placing an order with us either by telephone on 020 8487 8943, by email at: enquiries@bella-oscar.com or by post using the address given below.
By placing an order via this website (www.bella-oscar.com) you are making an offer to Bella-Oscar to purchase the goods detailed in your order.
Once you have placed an order a confirmation that your order has been received will be sent to you via Paypal and this is confirmation that your offer to purchase the goods has been accepted. A contract between you and Bella-Oscar for the sale of our products will exist once an order has been accepted.
Your credit/debit card will be authorised and charged when your order is placed.
Prices and availability of goods are subject to change without notice. A delivery charge will be added to your order value where appropriate, please see the delivery times and charges.

RETURNS POLICY
If you are not entirely happy with the products that you have chosen you may return them to us within 7 days of receipt. We will be more than happy to offer you an exchange or, if you wish, a refund provided that the products are returned complete, in perfect condition and with the original packaging.

MAKING RETURNS
For all returns, except where the item is damaged, you will be required to arrange and pay for the return of the products to us. If you prefer, we will arrange to collect the products from you, but the cost of this will be charged to you and may be deducted from any refund to you. We will only refund the costs of postage where the item returned is faulty.
If you would like to return a product to us, please contact us first either by telephone on 020 8487 8943 or email at: enquiries@bella-oscar.com to inform us of the request for a refund or exchange.
When returning items you are strongly recommended to obtain proof of posting. We cannot accept responsibility for parcels lost in transit.

PAYMENT AND TAXES
We accept online payment in a secure environment via PayPal. All transactions are shown in pounds sterling (£).
All prices quoted on this website are accurate at the time of publication and are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being dispatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT at the current rate. The current rate of VAT is 15%. Any customs or import duties levied once the package reaches your destination country will be your responsibility as we have no control over these charges and cannot predict them.

OUR GUARANTEE TO YOU
If your credit/debit card is used fraudulently as a direct result of being used to buy from our site, then we will assume liability for the first £50 of your loss. Your credit card company is obligated to take responsibility for the rest. We will use our reasonable endeavours to work with your credit card company to minimise the hassle for you.
We endeavour to display through this website all items in our current range. We aim to hold stock of all designs and sizes whilst a product is active. However, occasionally an item will be out of stock and if this is the case we will contact you to inform you of the expected delivery date.
All dates quoted for delivery are estimated delivery dates only and may be subject to change and we can accept no liability for any loss or damage (whether direct or indirect) for delivery at any time other than the estimated date for delivery. All orders received and accepted before 4pm will, subject to availability, be dispatched on the following day for a 7 working day delivery. Those orders received and accepted after 4pm will be dispatched on the day after the next day.

UK DELIVERY TIMES & CHARGES

Stock permitting, all orders are usually dispatched within 24 hours of being accepted, to arrive with UK customers within seven (7) working days. In the event that an item is temporarily out of stock, we will notify you of the delay and dispatch it as soon as it arrives.

STANDARD DELIVERY Cost £4.95 - £6.95 (depending on size) per delivery address in the UK. Monday to Friday only. Please allow 7 working days for your delivery.
EXPRESS 2 DAY DELIVERY Cost £8.95 - £10.95 (depending on size) per delivery address in the UK. Monday to Friday only. This guarantees delivery of your order within two working days, providing we receive your order before 4.00pm.

CONFORMITY OF GOODS

We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.

DISCLAIMER & LIMITATIONS OF LIABILITY
While Bella-Oscar uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Bella-Oscar will not be responsible for any errors or omissions or for the results arising from the use of such information.
While Bella-Oscar takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.
The entire liability of Bella-Oscar under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products.
Bella-Oscar will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Bella-Oscar Limited or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Bella-Oscar limited; and
Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY
These Terms and Conditions and your use of our website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.
This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.

OUR DETAILS

Bella-Oscar Limited
6 Alder Road
London
SW14 8ER
Company Registration Number 6978187.